Q.) Will SJ Creations make a charitable donation to my organization?
A.) SJ Creations is committed to being a responsible member of the global community. To that end, as a corporation we support several charitable organizations, including International Relief Teams, Serving Hands International, and Big Brothers Big Sisters. Additionally, three percent of the sales from our Pure Organics Pink Grapefruit product goes to the National Breast Cancer Foundation. Due to the support of our corporate programs we are not able to accept individual donation requests.
Q.) Who can I contact regarding a question or to share feedback about your product?
A.) Please visit the Contact Us page
Q.) Where can I buy SJ Creations product at retail?
A.) Please visit the Retail Locations page
Q.) I am a retailer and would like to sell your product in my stores, what should I do?
A.) Please visit our Wholesale Information page for more information.
Q.) I am interested in one of the products that is currently in the “wholesale gallery”, what should I do?
A.) Please visit the contact us page and tell us which products you are interested in. The more interest that we see in a specific product, the more likely we will be able to get that product for sale on the website.
Q.) Where is my order? How do I track my order?
A.) You will receive an email with the ship date and tracking number. You can go to FedEx.com or USPS.com and put in the tracking # to get the update on your shipment. Members can also sign in to "My Account" to find order information.
Q.) How do I make returns? What is your return policy?
A.) Please see Terms & Conditions for information about returns.
Q.) How much will shipping cost? Can I get my products delivered faster?
A.) Please see the Shiping Information page for shipping costs and shipping times.
Q.) How do I use coupon codes?
A.) Enter the code at checkout in the "coupon code" field.
Q.) How do I make changes or cancel my order?
A.) No changes or cancellations may be made unless your order is delayed.
Q.) What are Parabens?
A.) Parabens, short for "para-hydroxybenzoate," are a class of preservatives widely used in cosmetics and personal care products. Though often described as occurring in nature (in blueberry plants, for example), only synthesized parabens are used in the manufacture of any products. The most common forms are butylparaben, ethylparaben, methylparaben and propylparaben.
While more research needs to be conducted, there is evidence to warrant caution in the use of, or exposure to, parabens. Unfortunately, reducing exposure to parabens is easier said than done. That's because widespread use of parabens in consumer products makes them "ubiquitous in the environment and our bodies due to multiple routes of exposure," according to Jeannie Rizzo of The Breast Cancer Fund. Although there is no definitive consensus on the danger of parabens, we have removed parabens from all our Pure Organic product formulations.
Q.) What are SLS’s and SLF’s?
A.) SODIUM LAURYL SULFATE/SODIUM LAURETH SULFATE (SLFs).
Derived from palm or coconut oil, sodium lauryl sulfate and sodium laureth sulfate (SLFs) are used in a broad range of personal care products as emulsifiers, surfactants or foaming agents. Activists point out that the compounds are used in floor cleaners and engine degreasers, as well as in shampoos, toothpastes, body washes, bubble baths, facial cleansers and babycare products. Logically, however, the fact of use in such a diversity of products does not in itself mean that SLFs are harmful.
The Journal of the American College of Toxicology reported in 1983 that SLFs can inflame the skin, separate skin layers and, worst of all, damage the immune system. In 1983, a panel of scientists and physicians convened jointly by the FDA and the Cosmetic, Toiletry and Fragrance Association (CTFA) decided that SLFs were safe, as long as they were rinsed off the body. The reason is that consumers like products with SLFs because they lather up well.